Return Policy

At Nice Trading, we want every customer to feel confident when purchasing from us. While we strive to provide high-quality used electronics at affordable wholesale prices, we understand that sometimes a return may be necessary. Our Return Policy outlines the conditions under which products can be returned, replaced, or refunded.

Eligibility for Returns

• Products can be returned within 14 days of delivery.
• Items must be in the same condition as received, including all accessories, packaging, and documentation.
• Returns are accepted for faulty, damaged, or incorrectly supplied products.
• Items damaged due to misuse, improper handling, or unauthorised repairs will not be eligible.

Non-Returnable Items

• Clearance stock or items marked “non-returnable.”
• Products with physical damage caused after delivery.
• Accessories such as headphones or cables (unless faulty).

Return Process

1. Contact our support team with your order number and reason for return.
2. Our team will provide you with a Return Authorization Number (RAN) and instructions.
3. Securely package the product and ship it back to us.
4. Once inspected, we will process your refund, replacement, or credit within 7–10 business days.